Shivaneri Institute of Vocational Education, a unit of Shivaneri Knowledge Foundation (“we,” “our,” or “us”), values the privacy and security of our students, users, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable laws and payment gateway requirements.

By using our website, services, or payment systems, you agree to the practices described in this policy.

1. Information We Collect

To provide educational services and facilitate payments, we collect the following information:

a) Personal Information:

Full name

Contact details (email address, phone number)

Date of birth

Academic and vocational background

b) Payment Information:

Credit/debit card details (processed securely via our payment gateway)

Bank account information for EMI processing

Transaction history

c) Technical Information:

IP address

Browser type and version

Device information

Usage data on our website

2. How We Use Your Information

We use collected information to:

Enroll students and manage courses

Facilitate secure payments, including EMI and other financing options

Process transactions through certified payment gateways

Communicate important updates, notifications, or course information

Improve services and website functionality

Comply with legal obligations

3. How We Share Your Information

We do not sell or trade your personal information. We may share information in these circumstances:

With Payment Gateways: For secure processing of payments and EMI requests

With Financial Institutions: For EMI approvals or other financial services

With Service Providers: For IT support, email communication, and administrative services

For Legal Requirements: To comply with applicable laws or government requests

All third parties are bound by confidentiality and data protection obligations.

4. Data Security

We maintain robust technical, administrative, and physical safeguards to protect your data, including:

Encryption of sensitive payment information

Restricted access to personal data by authorized personnel only

Regular security audits and monitoring

Compliance with Payment Card Industry Data Security Standards (PCI DSS)

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and track website performance. You can disable cookies in your browser settings; some services may not function correctly if cookies are disabled.

6. Your Rights

You have the right to:

Access your personal information

Correct or update your information

Request deletion of your data, subject to legal and financial obligations

Opt-out of marketing communications

Requests can be sent to our Data Protection Officer at info@shivaneri.org

7. Children’s Privacy

Our services are intended for students above 18 years of age. We do not knowingly collect personal information from children under 18.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Shivaneri Institute of Vocational Education
A Unit of Shivaneri Knowledge Foundation
Email: info@shivaneri.org

Phone: +91-22-69719625
Address: Pune, Maharashtra, India