This Shipping & Delivery Policy governs the delivery of services offered by Shivaneri Institute of Vocational Education, a unit of Shivaneri Knowledge Foundation (“Institute,” “we,” “our,” or “us”).
1. Nature of Services
Shivaneri Institute of Vocational Education provides educational and vocational training services.
We do not sell or ship physical goods through our website.
Services are delivered in digital format, in-person, or a combination of both, depending on the course.
2. Digital Delivery of Services
Upon successful payment or EMI approval, students receive enrollment confirmation, access credentials, or service details via email, phone, WhatsApp, or our learning platform.
Digital delivery is typically completed within 24 to 72 working hours after payment confirmation.
Any delays due to verification, EMI approval, or technical reasons will be communicated appropriately.
3. Physical Documents (If Applicable)
In limited cases, physical items such as certificates or official documents may be provided:
Dispatch timelines will be communicated separately
Delivery is subject to courier partner timelines
Any applicable charges will be disclosed in advance
4. EMI & Payment Confirmation
For EMI-based enrollments, service delivery begins only after confirmation from the respective bank or financial institution.
The Institute is not responsible for delays, rejections, or issues caused by banks, NBFCs, or payment gateways.
5. Responsibility of the Student
Students must provide accurate and complete contact details at the time of enrollment.
The Institute is not liable for delivery issues caused by incorrect or incomplete information provided by the student.
6. Policy Updates
We reserve the right to modify this Shipping & Delivery Policy at any time.
Any changes will be published on our website with the updated effective date.
7. Contact Information
For questions related to delivery or access to services, please contact:
Shivaneri Institute of Vocational Education
A Unit of Shivaneri Knowledge Foundation
📧 Email: info@shivaneri.org
📞 Phone: +91-22-69719625
📍 Address: Pune, Maharashtra, India
