These Terms & Conditions (“Terms”) govern the use of the website, services, courses, and payment facilities offered by Shivaneri Institute of Vocational Education, a unit of Shivaneri Knowledge Foundation (“Institute,” “we,” “our,” or “us”).

By accessing our website, enrolling in any course, or making a payment (including EMI), you agree to be bound by these Terms.

1. Eligibility

Our courses and services are intended for individuals 18 years of age or older.

By enrolling, you confirm that the information provided is accurate and complete.

2. Course Enrollment

Enrollment is confirmed only after successful payment or EMI approval.

Course content, duration, curriculum, and delivery mode may be updated at our discretion to improve learning outcomes.

Access to course materials is for personal, non-transferable use only.

3. Fees & Payments

All course fees are clearly communicated before enrollment.

Payments may be made via authorized payment gateways, including debit/credit cards, net banking, UPI, or EMI options.

The Institute does not store sensitive card or banking details; all transactions are processed securely through certified payment partners.

4. EMI & Financing Terms

EMI options are provided through third-party banks or financial institutions.

EMI approval, interest rates, tenure, and related terms are solely determined by the respective financial institution.

The Institute is not responsible for EMI rejections, delays, penalties, or disputes arising between the student and the lender.

Students are responsible for timely EMI payments as per their loan agreement.

5. Refund & Cancellation Policy

Refund eligibility, if any, will be governed by the specific course refund policy communicated at the time of enrollment.

EMI-related refunds, if applicable, are subject to bank and payment gateway terms.

Processing fees, taxes, or bank charges may be non-refundable.

6. User Conduct

You agree not to:

Misuse or copy course materials without authorization

Share login credentials or course access

Engage in unlawful, abusive, or disruptive behavior

Violation may result in suspension or termination of access without refund.

7. Intellectual Property

All website content, course materials, logos, videos, and text are the intellectual property of Shivaneri Institute of Vocational Education or its licensors.

Unauthorized reproduction or distribution is strictly prohibited.

8. Limitation of Liability

The Institute is not liable for indirect, incidental, or consequential damages arising from course usage or payment services.

We do not guarantee specific job placement, income, or outcomes from course completion.

9. Data Protection & Privacy

Personal and payment-related data is handled in accordance with our Privacy Policy.

By using our services, you consent to data collection and processing necessary for enrollment, payments, and EMI facilitation.

10. Third-Party Services

Our website may integrate third-party tools such as payment gateways or learning platforms.

We are not responsible for the policies or actions of these third parties.

11. Termination of Services

We reserve the right to suspend or terminate access to our services if:

These Terms are violated

False or misleading information is provided

Required payments are not completed

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.

13. Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of the revised Terms.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Shivaneri Institute of Vocational Education
A Unit of Shivaneri Knowledge Foundation
📧 Email: info@shivaneri.org

📞 Phone: +91-22-69719625
📍 Address: Pune, Maharashtra, India